Rotana
Waiter / Waitress
- Erbil
- Full time
- 8 hours ago
- Salary
- Not stated
- Deadline
- Oct 31, 2026
- Languages
- English
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Waiter · Erbil
Rotana is hiring a Waiter / Waitress in Erbil to deliver professional food and beverage service and maintain high hospitality standards.
About the job
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
Responsibilities
- Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
- Greet and seat customers and serve them in a professional, discreet and personalized way
- Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
- Consistently monitor quality of food & beverage being served
- Practice good customer relations and attend to customer complaints / queries satisfactorily
- Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
- Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
- Ensure minimum wastage, breakage and spoilage
- Actively use up selling techniques to exceed guest expectations and increase revenue
Requirements
- You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant.
- A good command of English and additional skills, like guest service and interpersonal are essentials.
- The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude.
- You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
- Adaptability
- Customer Focus
- Recognizing Differences
- Taking Responsibility
- Teamwork
- Understanding the Job
Skills
- Food and beverage service
- Guest service
- Upselling
Details
- Profession
- Waiter
- Category
- Hospitality & Tourism