NES Fircroft
Services Specialist 1 - Customer Order and Fulfillment/Billing Specialist
- Basra
- Contract
- 5 days ago
- Salary
- Negotiable
- Deadline
- Dec 5, 2026
- Languages
- Arabic · English
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Order Processing Assistant · Basra
NES Fircroft is recruiting a billing and customer order fulfillment specialist in Basra for a 12-month renewable contract. The role involves processing customer orders, generating invoices, and tracking billing plans.
About the job
The main role is billing, with responsibility for managing customer orders, raising invoices, submitting invoices to customers, and following up with the PLs on their billing plans.
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Benefits
- Paid overtime
Responsibilities
- Receive, review, and process customer orders accurately in the system.
- Track invoice status and provide regular updates to the relevant stakeholders.
- Resolve invoice discrepancies.
- Perform month-end activities and ensure all required documents are properly accrued/accounted for.
Requirements
- Years of experience: 2 to 3 years
- Field of experience: customer services - accounting - order management or supply chain.
- Technical Skills: Order processing, data entry, invoice tracking, and reporting.
- Soft Skills: Excellent communication, problem-solving, teamwork, attention to detail, and the ability to work under pressure.
- Tools or Software (Required / Preferred): Excel, Outlook & SAP (preferred).
- Education Qualifications: Bachelor’s degree in Business Administration, Accounting, Finance, Supply Chain
- Industry Background or Experience (Required / Preferred): Experience in the oil & gas industry is preferred.
- Required Accreditations / Qualifications / Certification / Licenses including Driving License: I would suggest Not mandatory, relevant supply chain, accounting, or customer service certification is preferred.
- Currently residing in Basra; good written and spoken English; ability to adapt quickly to new systems and processes.
Working hours
- Rotation / Work Schedule: 5 days per week, 8 hours a day. (With flexibility to work on weekends)
- Role-based (Office, Onshore, Offshore or Workshop): Office Based
- Contract Duration: 12 months (Renewable based on performance and business need)
Salary
- Salary can be discussed + Overtime, as applicable.
Skills
- Excel
- Outlook
- Order processing
- Data entry
- Invoice tracking
Details
- Profession
- Order Processing Assistant
- Category
- Administration & Office
- Education
- Bachelor's degree
- Experience
- 2+ years
- Working hours
- 5 days per week, 8 hours a day