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Accor

Restaurant Captain

Salary
Not stated
Deadline
Dec 13, 2026

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Restaurant Captain · Baghdad

Accor is hiring a Restaurant Captain in Baghdad to supervise dining room operations, lead service staff, and ensure excellent guest experiences. Candidates must have 3 to 5 years of fine dining or upscale restaurant experience with prior leadership background.

About the job

We are seeking a professional and customer-focused Restaurant Captain to join our team in Baghdad, Iraq. As a Restaurant Captain, you will play a crucial role in ensuring exceptional dining experiences for our guests while leading and supporting our service staff.

Responsibilities

  • Oversee and coordinate all aspects of dining room operations
  • Lead, train, and motivate the service team to maintain high standards of customer service
  • Greet and seat guests, ensuring a warm and welcoming atmosphere
  • Manage reservations and handle special requests or complaints professionally
  • Collaborate with kitchen staff to ensure timely and accurate food service
  • Conduct pre-shift briefings and assign duties to team members
  • Monitor and maintain cleanliness and presentation of the dining area
  • Assist in menu planning and wine list development
  • Ensure compliance with food safety regulations and restaurant policies
  • Handle cash and credit transactions accurately
  • Prepare reports on sales, customer feedback, and staff performance

Requirements

  • 3-5 years of experience in fine dining or upscale restaurants
  • Previous experience as a captain or in a similar leadership role
  • Excellent communication and interpersonal skills
  • Strong leadership and team management abilities
  • Proficiency in restaurant management software
  • In-depth knowledge of food and beverage service standards
  • Ability to handle high-pressure situations and solve problems efficiently

Notes

  • Our commitment to Diversity & Inclusion:
  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Skills

  • Restaurant management software
  • Food and beverage service
  • Cash handling

Details

Profession
Restaurant Captain
Category
Restaurants & Food Service
Experience
3+ years