Cloudy Sky
Reservations & Visa Processing Agent
- Erbil
- Full time
- yesterday
- Salary
- Not stated
- Deadline
- Nov 15, 2026
- Languages
- Arabic · English
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Travel Agent · Erbil
Cloudy Sky Travel & Tourism in Erbil is hiring a female Reservations & Visa Processing Agent to handle international visa applications, embassy appointments, travel bookings, and customer inquiries.
About the job
Cloudy Sky Travel & Tourism Company, with over 12 years of experience providing comprehensive travel services at our office in the Naz Naz district of Erbil, is seeking a qualified Reservations & Visa Processing Agent. We are looking for a detailed-oriented professional knowledgeable in international visa procedures—specifically filling out Schengen Visa application forms accurately and compiling embassy files—alongside handling travel bookings and client reception.
Responsibilities
- Accurately complete international visa application forms, with a primary focus on Schengen Visa forms.
- Book appointments with embassies and authorized application centers (e.g., VFS Global, iTLS, etc.).
- Review and verify all client documentation (travel insurance, itinerary bookings, and required paperwork).
- Stay updated on changing visa rules and requirements across different embassies and consulates.
- Welcome clients and visitors at our Naz Naz office with a professional and accommodating approach.
- Respond to phone and WhatsApp inquiries, offer travel consultation, and coordinate flight and hotel bookings.
- Promote company travel packages and services to meet sales targets.
Requirements
- Gender: Female.
- Location: Preference for candidates residing in Erbil or near the Naz Naz area.
- Visa Expertise: Thorough understanding of Schengen and international visa forms, with the ability to process applications without errors.
- Languages: Proficiency in Arabic, with very good written and spoken English (essential for completing visa forms). Proficiency in Kurdish is a strong advantage.
- Technical & Personal Skills: High attention to detail, proficiency in MS Office and basic computer usage, and strong communication skills.
- Experience: Prior experience in a travel agency or customer service environment is preferred.
Skills
- Schengen Visa applications
- Flight and hotel reservations
- Microsoft Office
- Customer service
Details
- Profession
- Travel Agent
- Category
- Hospitality & Tourism
- Gender
- Women only