Rotana
Recreation Receptionist
- Erbil
- Full time
- 6 hours ago
- Salary
- Not stated
- Deadline
- Dec 12, 2026
- Languages
- English
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Receptionist · Erbil
Rotana in Erbil is seeking a female Recreation Receptionist to handle front desk duties, member reservations, payments, and customer care for the health club.
About the job
We are currently looking for dynamic and self-motivated female Recreation professionals who want to move their careers forward. As a Recreation Receptionist you are responsible to ensure that all health club reception responsibilities are carried out in an efficient and timely manner.
Responsibilities
- Oversee all reservations, payment and tracking procedures, established for the pool, beach and recreation facilities as required
- Create a warm welcome and a friendly atmosphere
- Issue and retrieve locker keys and towels before and after use
- Promote all classes, activities and services that are offered within the club
- Post charges in micros that may incurred by guests and members and carry out correct accounting procedures
- Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules and regulations
- Periodically check on the cleanliness and order of the locker facilities
- Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
- Encourage sales through full product and price knowledge of offered and available facilities
Requirements
- You should ideally have a diploma in hospitality with previous work experience within a hotel.
- Good written and verbal English communication skills and strong interpersonal abilities are essential.
- Computer skills are an advantage.
- The ideal candidate will be customer driven with excellent guest service skills and the ability to handle complaints.
- You are a positive, smiley individual with a sportive, outgoing and approachable character.
- You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multicultural team and guests alike, while possessing the following additional competencies
- Understanding the Job
- Teamwork
- Taking Responsibility
- Recognizing Differences
- Adaptability
- Customer Focus
Skills
- MICROS
- Guest Service
- Complaint Handling
Details
- Profession
- Receptionist
- Category
- Hospitality & Tourism
- Education
- Diploma
- Gender
- Women only