Al-Markaziya Auto mall
Receptionist
- Erbil
- Full time
- 14 hours ago
- Salary
- Not stated
- Deadline
- Nov 3, 2026
- Languages
- Kurdish (Sorani) · Arabic · English
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Receptionist · Erbil
Al-Markaziya Auto mall is hiring a Receptionist in Erbil to manage front desk operations, greet visitors, handle telephone calls, and assist with general office administration. The role requires fluency in Kurdish, Arabic, and English, along with proficiency in Microsoft Office.
Responsibilities
- Department: Administration
- Reports To: Regional Sales Manager / Sales Supervisor
- Visitor Engagement: Greet and welcome customers, clients, and visitors with a high level of hospitality and professionalism.
- Traffic Control: Accurately identify visitor needs and promptly direct them to the appropriate sales representatives or executive offices.
- Showroom Coordination: Seamlessly manage customer appointments, log showroom visits, and coordinate guest arrivals.
- Environment Management: Maintain a pristine, organized, clutter-free, and professional corporate appearance throughout the reception and lobby areas.
- Switchboard Operations: Efficiently answer incoming telephone calls, screen inquiries, and transfer lines to the appropriate personnel or departments.
- Query Routing: Accurately record customer inquiries, capture critical data, and route requests to the respective teams for resolution.
- Information Security: Enforce and maintain strict confidentiality regarding all proprietary company information and customer records.
- Clerical Support: Assist the broader administration team with general office tasks, including scanning, photocopying, and document distribution.
- Operational Reporting: Prepare and submit daily or weekly reception traffic and activity logs.
Requirements
- Academic Background: Diploma or bachelor’s degree in business administration, Office Management, or a closely related field.
- Professional Experience: Proven track record or foundational experience in a reception, front desk, or customer service role is highly preferred.
- Linguistic Capability: Fluent command of Kurdish, Arabic and English
- Technical Literacy: Core proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Interpersonal Skills: Exceptional communication, active listening, and relationship-building capabilities.
- Execution & Resilience: Strong multitasking skills, meticulous attention to detail, and a proven ability to remain composed under workplace pressure.
- Professional Demeanor: Polished, professional appearance paired with a consistently positive, solutions-oriented attitude.
Skills
- Microsoft Office Suite
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Details
- Profession
- Receptionist
- Category
- Hospitality & Tourism
- Education
- Diploma