Galina Express
Operations Assistant – Haj & Omrah Project
- Erbil
- Full time
- 2 hours ago
- Salary
- Not stated
- Deadline
- Oct 22, 2026
- Languages
- Kurdish (Sorani) · Arabic · English
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Travel Agent · Erbil
Galina Express is hiring an on-site Operations Assistant in Erbil to coordinate Haj and Omrah travel arrangements, flight and hotel bookings, and visa procedures. The role requires multilingual proficiency in Kurdish, Arabic, and English, along with travel agency or tourism experience.
About the job
Galina Express is looking for an organized and service-oriented Operations Assistant to coordinate Haj and Omrah travel arrangements, including bookings, visas, accommodation, transportation, and travel documentation.
Responsibilities
- Coordinate Haj and Omrah travel arrangements and itineraries.
- Manage flight bookings, hotel reservations, and bus transportation.
- Follow up on visa applications and travel documents.
- Coordinate with airlines, hotels, tourism agencies, and service providers.
- Maintain accurate traveler records, bookings, and payment information.
- Monitor schedules and deadlines and resolve travel-related issues.
- Assist pilgrims and provide regular operational updates to management.
Requirements
- Fluent in Kurdish, Arabic, and English.
- Experience in travel agencies, tourism, ticketing, hotel reservations, or visa processing.
- Good knowledge of travel documentation and itinerary planning.
- Strong organizational, communication, and customer service skills.
- Good knowledge of Microsoft Office.
- Ability to manage multiple tasks and meet strict deadlines.
- Experience in Haj and Omrah projects is a significant advantage.
Skills
- Microsoft Office
- Itinerary planning
- Flight booking
- Hotel reservations
- Visa processing
Details
- Profession
- Travel Agent
- Category
- Hospitality & Tourism