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Customer Service Executive – Evening Shift
- Erbil
- Full time
- 2 hours ago
- Salary
- Not stated
- Deadline
- Nov 11, 2026
- Languages
- Kurdish (Sorani) · Arabic · English
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Customer Service Representative · Erbil
Full-time evening shift Customer Service Executive role based in Erbil. Requires at least 1 year of customer support experience, fluency in Kurdish, Arabic, and English, and a relevant diploma or bachelor's degree.
About the job
The Customer Service Executive will be responsible for assisting customers, creating personal accounts, handling inquiries, and providing professional support to ensure customer satisfaction.
Working hours
- Location: Erbil, Iraq
- Employment Type: Full-time
- Shift: Evening
Responsibilities
- Welcome customers in a professional and courteous manner.
- Create personal accounts for customers.
- Submit customer inquiries through the designated ticketing system.
- Maintain excellent product knowledge to provide effective customer support.
- Ensure customer satisfaction by delivering professional and reliable assistance.
- Answer customer phone calls and emails.
Requirements
- Bachelor's degree or Diploma in a relevant field.
- Minimum 1 year of proven experience in customer support.
- Ability to speak and write fluently in Kurdish, Arabic, and English.
- Excellent written and verbal communication and interpersonal skills.
- Ability to use computer software effectively, including Microsoft Word and Excel.
Skills
- Microsoft Word
- Microsoft Excel
- Ticketing systems
Details
- Profession
- Customer Service Representative
- Category
- Customer Service & Call Center
- Education
- Diploma
- Experience
- 1+ year