Undisclosed employer
CRM & Receptionist
- Erbil
- Full time
- 13 hours ago
- Salary
- Not stated
- Deadline
- Nov 16, 2026
- Languages
- Kurdish (Sorani) · Arabic · English
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CRM Specialist · Erbil
A CRM & Receptionist is needed in Erbil to handle front desk operations, answer customer inquiries, and maintain records in the CRM system. Candidates should have a bachelor's degree, 2–3 years of relevant experience, and fluency in Kurdish, Arabic, and English.
About the job
We are looking for a professional and customer-focused CRM & Receptionist to manage customer communication, maintain accurate CRM records, and provide professional reception and administrative support.
Responsibilities
- Welcome and assist visitors and customers professionally.
- Answer and direct incoming calls and customer inquiries.
- Manage and update customer information in the CRM system.
- Follow up on customer inquiries, requests, and service needs.
- Coordinate with the Sales and Spare Parts teams to ensure timely customer support.
- Maintain accurate customer records and follow-up activities.
- Prepare CRM and customer follow-up reports.
- Collect and record customer feedback.
- Support general reception and administrative tasks as required.
Requirements
- Bachelor’s degree in Business Administration, Management, or a related field.
- 2–3 years of experience in CRM, customer service, reception, or a similar role.
- Experience in the industrial or heavy machinery sector is preferred.
- Fluency in Kurdish, Arabic, and English.
- Good knowledge of Microsoft Office and CRM software, preferably Odoo.
- Excellent communication and interpersonal skills.
- Strong organizational and follow-up skills.
- Professional appearance and a customer-service-oriented attitude.
Skills
- Microsoft Office
- CRM software
- Odoo
Details
- Profession
- CRM Specialist
- Category
- Administration & Office
- Education
- Bachelor's degree
- Experience
- 2+ years
How to apply
- Send your CV to hr@varamachinery.com with the subject line: CRM & Receptionist – Erbil