Mselect
last week
Corporate Travel Agent
- Salary
- Not disclosed
- Job type
- Full time
- Location
- Erbil
- Deadline
- Oct 21, 2026
Mselect is hiring a full-time Corporate Travel Agent in Erbil with at least one year of experience and proficiency in GDS systems. The role involves managing bookings, handling itineraries, and serving corporate travel clients.
About the job
mselect is looking to hire a Corporate Travel Agent for a travel and tourism client in Erbil, Iraq.
To provide professional travel services to corporate clients, ensuring their travel needs are met efficiently and cost-effectively. The corporate travel agent will manage bookings, handle client requests, and provide a seamless travel experience for business travellers.
Responsibilities
- 1. Travel Arrangements:
- Plan and book domestic and international travel arrangements for corporate clients, including flights, hotels, car rentals, and other transportation
- Ensure all travel arrangements comply with the client's travel policies and preferences
- Handle complex itineraries and last-minute changes with ease
- 2. Client Management:
- Build and maintain strong relationships with corporate clients, understanding their specific travel needs and preferences
- Provide personalised service to ensure high client satisfaction
- Respond promptly to client enquiries and provide accurate travel information
- 3. Cost Management:
- Ensure cost-effective travel solutions by identifying the best available rates and negotiating with suppliers
- Monitor and report on travel expenses, ensuring adherence to client budgets and travel policies
- Provide clients with cost-saving recommendations and travel alternatives
- 4. Documentation and Compliance:
- Prepare and manage travel documentation, including itineraries, invoices, and travel insurance
- Ensure compliance with all relevant travel regulations and company policies
- Maintain accurate records of all travel bookings and client interactions
- 5. Problem Resolution:
- Handle travel-related issues and emergencies, providing solutions and support to clients as needed
- Coordinate with travel suppliers to resolve booking problems, cancellations, or changes
- Ensure clients are informed of any changes to their travel plans promptly
- 6. Travel Technology:
- Utilise travel management software and booking systems to manage client reservations
- Stay updated on the latest travel technology and tools to enhance service delivery
- Provide clients with guidance on using travel apps and online booking systems
- 7. Reporting and Analysis:
- Prepare travel reports for clients, highlighting travel patterns, expenses, and savings
- Analyse travel data to identify trends and opportunities for improving travel services
- Provide feedback to the Corporate Travel Operations Manager on client needs and service improvements
Requirements
- Candidates must have a minimum of 1 year of experience as a travel agent, with a focus on corporate travel. Fluency in English, Kurdish and Arabic is a must.
- A bachelor’s degree in Travel Management, Business Administration, or a related field is preferred
- Minimum of 1 year of experience as a travel agent, with a focus on corporate travel
- Candidates must have prior experience working in travel agencies and be proficient in using GDS systems such as Amadeus, Galileo, or Sabre.
- Proficiency in Microsoft Office Suite
- Strong knowledge of domestic and international travel regulations and requirements
- Excellent organisational and multitasking skills
- Strong communication and interpersonal abilities
- Ability to work under pressure and handle tight deadlines
- Customer Service: Commitment to providing excellent service and meeting client needs
- Attention to Detail: Ensuring accuracy in travel bookings and documentation
- Problem Solving: Ability to resolve travel-related issues efficiently
- Communication: Clear and effective verbal and written communication skills
- Time Management: Ability to manage multiple tasks and prioritise effectively
- Sales Skills: Ability to recommend travel options that meet client needs and preferences
Working hours
- Full-time position based in Erbil
- Standard office hours with occasional requirements for overtime or on-call support during travel emergencies
- Occasional travel may be required to meet with clients or attend industry events
Skills
- GDS
- Amadeus
- Galileo
- Sabre
- Microsoft Office Suite
Details
- Profession
- Travel Agent
- Category
- Hospitality & Tourism
- Experience
- 1+ year
- Languages
- English · Kurdish (Sorani) · Arabic
New Travel Agent jobs in Erbil
By email, once a day, only when something new is listed.