TDH (Terre des Hommes) - Italia
Case Worker
Posted as: Case worker
- Erbil
- Full time
- 20 hours ago
- Salary
- Not stated
- Deadline
- Nov 17, 2026
- Languages
- Arabic
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Social Worker · Erbil
TDH Italia is hiring a Case Worker in Erbil to plan outreach activities, identify vulnerable cases, and coordinate protection support for IDP communities. Requires a bachelor's degree in a relevant field, at least 3 years of field experience, and fluent Arabic.
Responsibilities
- Plan, design and monitor the overall implementation plan (weekly and monthly) of the outreach activities along with the CP officer in the assigned areas.
- Facilitate the development of self-management among the IDP population through the identification, involvement and training.
- Raise & share field information related for protection issues (gaps, needs, concerns, …etc) that identifying through the activities, shared via volunteers or communities and outreach visits with Child Protection Officer, protection Assistant and Project Manager upon addressed.
- Assist the IDPs community and volunteers in obtaining information, knowledge and access to available relevant services through outreach activities and at CC;
- Facilitate and conduct awareness sessions, the decision making and self-help processes through peer-led focus groups discussions and life skills sessions.
- Ensure all monitoring activities are fully documented, including systematic and timely data collection and contribute to data entry on regular basis as per the standard monitoring formats;
- Identify vulnerable cases and follow up in coordination with the CP officer.
- Work in close coordination with the CP officer to establish a relation with the vulnerable individuals and persons with specific needs identified in order to conduct a more in-depth assessment of their needs and protection concerns.
- Plan, design and monitor the access to service providers within the camp.
- Empower and enhance the community through capacity building for effective engagement at Community led activities.
- Maintain daily attendance registers and monthly inventory sheets for the outreach activities.
- Ensure that the supplied material and equipment for outreach activities are daily accounted for and secured.
- Perform any other task assigned by the CP officer, Project Coordinator, Project manager to support and improve the project
Requirements
- Bachelor’s Degree in Psychology, Sociology, social worker, Law, or other relevant fields.
- 3 years of relevant field experience.
- Knowledge of community dynamics in IDP camps is an asset.
- Experience in social work, psychological support, protection, and social cohesion activities is an advantage.
- Experience in supporting and collaborating with community service organizations and grassroot NGOs is an asset.
- good communication, interpersonal and organizational skills;
- ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds;
- demonstrated gender awareness and gender sensitivity;
- ability to work under pressure
- personal commitment, efficiency, flexibility and drive for results
- Excellent command of Arabic is required and kurdish language is an asset.
- Working knowledge of English is an advantage.
Skills
- Case Management
- Child Protection
- Data Collection
Details
- Profession
- Social Worker
- Category
- NGO & Humanitarian
- Education
- Bachelor's degree
- Experience
- 3+ years