WellBeing Clinic
Call Center Representative
- Erbil
- Full time
- 5 days ago
- Salary
- Not stated
- Deadline
- Nov 12, 2026
- Languages
- Kurdish (Sorani) · Arabic · English
Alert me about similar jobs
Customer Service Representative · Erbil
Wellbeing Clinic in Erbil is hiring a trilingual Call Center Representative to manage incoming calls, respond to client inquiries, and schedule appointments.
About the job
Company: Wellbeing Clinic – Beauty & Aesthetic Center
Location: Erbil, Italy 1 Road
Working Hours: Shift arrangements to be discussed during the interview
Wellbeing Clinic is looking for a confident, responsible, and enthusiastic Call Center Representative to join its team.
The ideal candidate should have excellent communication skills, a professional telephone manner, and the ability to communicate effectively with clients. The candidate will be responsible for handling incoming calls, responding to inquiries, scheduling appointments, and providing information about the clinic's services and treatments.
Responsibilities
- Answer incoming phone calls and respond to client inquiries.
- Communicate professionally with clients in Kurdish, Arabic, and English.
- Provide information about the clinic's treatments, procedures, services, and prices.
- Schedule, confirm, and manage client appointments.
- Respond to messages and follow up with potential and existing clients.
- Learn about the clinic's devices, machines, and available treatments to provide accurate information.
- Maintain friendly, welcoming, and professional relationships with clients.
- Refer medical inquiries requiring professional assessment to the appropriate medical staff.
Requirements
- Languages: Fluency in Kurdish, Arabic, and English is required.
- Communication Skills: Excellent verbal communication skills, a clear voice, and a confident and professional telephone manner.
- Experience: Previous experience in call center operations or customer service is an advantage.
- Medical Background: A medical or healthcare-related background is preferred but not mandatory. Candidates without medical experience are welcome if they have strong communication and learning skills.
- Personal Qualities: Must be reliable, responsible, organized, confident, and professional.
- Efficiency: Ability to handle calls, respond to inquiries, and complete daily tasks quickly and efficiently.
- Willingness to Learn: Must be eager to learn about the clinic's aesthetic procedures, medical treatments, devices, and machines.
- Gender Preference: Female candidates are preferred; however, all qualified candidates are welcome.
Working hours
- Phone call operating hours: 9:00 AM – 10:00 PM.
- Shift arrangements and individual working schedules will be discussed during the interview.
Skills
- Call handling
- Customer service
- Appointment scheduling
Details
- Profession
- Customer Service Representative
- Category
- Customer Service & Call Center