Cihan Motors
3 hours ago
Sales Consultant
- Salary
- Not disclosed
- Job type
- Full time
- Location
- Erbil
- Deadline
- Oct 4, 2026
Cihan Motors is hiring a Sales Consultant in Erbil to handle showroom walk-ins, digital leads, vehicle sales, trade-ins, and related accessories. The position requires trilingual skills in Kurdish, Arabic, and English, plus over 2 years of sales experience.
Working hours
- 8 Working Hours- 6 Days per week (Sat-Thu)
Responsibilities
- Sales Performance & Customer Handling:
- Manage walk-in customers, digital leads, enquiries, and ensure timely follow-up for conversion.
- Achieve monthly and annual retail sales targets set by the management.
- Conduct needs analysis to recommend suitable vehicle options to customers.
- Prepare and present vehicle quotations, finance options, and product features professionally.
- Maintain high levels of product knowledge to support customer decision-making.
- Customer Experience & Relations:
- Ensure excellent customer experience from reception to vehicle delivery.
- Address customer queries promptly and professionally.
- Build long-term relationships to encourage loyalty, referrals, and repeat purchases.
- Support customers with test drives, vehicle demonstrations, and delivery arrangements.
- Enquiry Management & Follow-Up:
- Register all customer enquiries in the CRM/USelect system.
- Ensure consistent, structured follow-up until closure.
- Document reasons for lost sales and coordinate with management for corrective action.
- Trade-In Coordination:
- Obtain required ASD details from customers for trade-in enquiries.
- Coordinate with the Trade-In team for evaluations, approvals, and offers.
- Support customers through the trade-in process to ensure smooth transactions.
- Sales of Insurance, DIO & Lifestyle Products:
- Promote and sell Insurance (DIO), Accessories, and Lifestyle Products to all potential customers.
- Educate customers on product benefits, pricing, and value addition.
- Ensure achievement of monthly targets for Insurance, Accessories, and Lifestyle items
- Coordinate with relevant internal teams to ensure timely installation and delivery.
- Marketing & Showroom Standards:
- Maintain showroom discipline standards.
- Participate in marketing activities, promotional events, campaigns, and digital outreach.
- Documentation & Filing:
- Ensure accurate completion of all sales-related documentation in accordance with dealership policies.
- Maintain organized and updated customer files, test-drive records, and interaction logs.
- Coordinate with Finance, Insurance, and Admin teams to ensure smooth and timely processing of required documents
Requirements
- Proficiency in English & Kurdish & Arabic (Speaking, Reading, and writing) is a Must.
- More than 2 Years' experience in Sales/Automotive sales.
- Bachelor's degree/institute graduation or any related field.
- Computer Knowledge.
- Excellent interpersonal and communication skills.
- Strong organizational, decision-making, and problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Willingness to take the additional responsibility.
- Honest, ethical, and dependable.
Skills
- Computer skills
- CRM
Details
- Profession
- Sales Representative
- Category
- Sales & Marketing
- Education
- Diploma
- Experience
- 2+ years
- Languages
- English · Kurdish (Sorani) · Arabic
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