Cihan Motors
4 days ago
Receptionist
- Salary
- Not disclosed
- Job type
- Full time
- Location
- Duhok
- Deadline
- Sep 20, 2026
Cihan Auto-Trading is hiring a full-time Receptionist in Duhok to greet showroom visitors, manage calls, maintain customer records, and assist with sales operations. The role requires at least 2 years of experience, a relevant diploma or bachelor's degree, and fluency in Kurdish, Arabic, and English.
Working hours
- 8 Working Hours- 6 Days per week (Sat-Thu)
Responsibilities
- Responsible for attending all Showroom walk-in customer/guests/etc.
- All Customers (including customers with complaints) at the Showroom to be greeted, received and guided as per Toyota standards.
- To maintain records of all walk-in customers details in data sheet as per Toyota standard.
- Responsible for showroom upkeep (display vehicles, cleanliness, parking, lights inside & outside showroom, TV, refreshments, etc.)
- Attending calls, screening and forwarding the calls to the appropriate staff / officials.
- Perform all such duties for the overall back-office / data entry / documentations related to showroom and sales CRM.
- Support showroom for events, marketing campaigns, product launches, etc. by confirmation calls, and by coordinating activities.
- Handling customers with complaints, by directing them to the appropriate department / officials.
- Daily & Monthly - Reports, support the sales coordinator, whenever required.
- Assist the sales team, in all sales related database maintenance and up-keeping with 100% accuracy and promptness on Autoline system.
- Involve in direct vehicle sales activities, by explaining vehicle details, customer prospecting and customer follow-up activities, strictly as per guidelines from Sales Officials.
- Performing all reporting and adherence to the direct supervisors.
Requirements
- Proficiency in English & Kurdish & Arabic (Speaking, Reading, and writing) is a Must.
- Bachelor's degree/institute graduation or any related field.
- Minimum 2 Years' experience in relative position.
- Computer Knowledge.
- Excellent interpersonal and verbal/written communication skills with a customer-service focus
- Strong organizational, decision-making, problem-solving, and conflict-resolution abilities, alongside a warm and professional visitor-greeting manner.
- Ability to work under pressure and meet deadlines.
- Demonstrated ability to work under pressure, meet tight deadlines, and accept additional responsibilities as needed.
- Honest, ethical, and dependable.
Skills
- Autoline
- CRM
- Data entry
- Computer skills
Details
- Profession
- Receptionist
- Category
- Hospitality
- Education
- Diploma
- Experience
- 2+ years
- Languages
- English · Kurdish (Sorani) · Arabic
- Working hours
- Sat-Thu (8 hours per day)