Operations Manager
Undisclosed employer20 hours ago
- Salary
- Not disclosed
- Job type
- Full time
- Location
- Sulaymaniyah
- Deadline
- Oct 8, 2026
MINISO IRAQ is hiring an Operations Manager based in Sulaymaniyah to supervise retail store and warehouse operations. Candidates need at least 3 years of relevant experience and proficiency in Arabic.
About the job
Reports to: CEO
The Operations Manager will oversee daily operations between the warehouse and multiple retail stores, ensuring high standards of performance, customer service, and operational efficiency.
Responsibilities
- Manage daily warehouse and store operations.
- Coordinate efficiently between the warehouse and stores.
- Supervise warehouse managers, store supervisors, and staff performance.
- Monitor KPIs and conduct performance evaluations.
- Improve operational processes and ensure smooth movement of goods.
- Resolve operational issues independently with minimal escalation.
- Handle internal team escalations and interpersonal conflicts professionally.
- Establish KPIs, conduct performance reviews, and prepare management reports.
Requirements
- Minimum 3 years of experience in retail operations, warehouse, order management, or a similar role.
- Experience with POS systems, ERP, Odoo, and MS Office, especially Excel.
- Strong reporting and performance-monitoring skills.
- Arabic proficiency is required.
- Additional languages are an advantage.
- Excellent communication, coordination, and organizational skills.
- Strong attention to detail and multitasking ability.
- Ability to work with management, warehouse, logistics, vendors, and store teams.
- Willingness to work occasional weekends/holidays during peak seasons.
Notes
- Regular visits to Baghdad and other southern cities
Skills
- POS systems
- ERP
- Odoo
- Microsoft Excel
- Reporting
- Performance monitoring
Details
- Profession
- Operations Manager
- Category
- Administration & Office
- Experience
- 3+ years
- Languages
- Arabic
How to apply
- Email: [email protected]
- WhatsApp: 07722638105
- Subject: Operations Manager
- Application Deadline: October 8, 2026
Email
[email protected]WhatsApp
07722638105
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