VARA Machinery Company
yesterday
CRM & Receptionist
- Salary
- Not disclosed
- Job type
- Full time
- Location
- Erbil
- Deadline
- Sep 23, 2026
VARA Machinery Company in Erbil is seeking a CRM & Receptionist with 2–3 years of experience to manage customer records, welcome visitors, and handle front-desk duties. The position requires a bachelor's degree and fluency in Kurdish, Arabic, and English.
About the job
We are looking for a professional and customer-focused CRM & Receptionist to manage customer communication, maintain accurate CRM records, and provide professional reception and administrative support.
Responsibilities
- Welcome and assist visitors and customers professionally.
- Answer and direct incoming calls and customer inquiries.
- Manage and update customer information in the CRM system.
- Follow up on customer inquiries, requests, and service needs.
- Coordinate with the Sales and Spare Parts teams to ensure timely customer support.
- Maintain accurate customer records and follow-up activities.
- Prepare CRM and customer follow-up reports.
- Collect and record customer feedback.
- Support general reception and administrative tasks as required.
Requirements
- Bachelor’s degree in business administration, Management, or a related field.
- 2–3 years of experience in CRM, customer service, reception, or a similar role.
- Experience in the industrial or heavy machinery sector is preferred.
- Fluency in Kurdish, Arabic, and English.
- Good knowledge of Microsoft Office and CRM software, preferably Odoo.
- Excellent communication and interpersonal skills.
- Strong organizational and follow-up skills.
- Professional appearance and a customer-service-oriented attitude.
Skills
- Microsoft Office
- CRM software
- Odoo
- Customer service
Details
- Profession
- Receptionist
- Category
- Hospitality
- Education
- Bachelor's degree
- Experience
- 2+ years
- Languages
- Kurdish (Sorani) · Arabic · English