ئۆپەراتۆری تەلەفۆن
ناونیشانی ڕاگەیاندن: Telephone Operator
Rotana2 کاتژمێر لەمەوبەر
- مووچە
- ئاشکرا نەکراوە
- جۆری کار
- کاتی تەواو
- شوێن
- هەولێر
- دوا ڕۆژ
- 22 تشرینی یەکەم 2026
ڕۆتانا لە هەولێر پێویستی بە ئۆپەراتۆری تەلەفۆنە بۆ بەڕێوەبردنی سویچبۆرد و وەڵامدانەوەی پەیوەندییە تەلەفۆنییەکانی میوانەکان بەشێوەیەکی پرۆفێشناڵ. ئەم دەرفەتە پێویستی بە بڕوانامەی دبلۆم یان بەکالۆریۆس لە بواری میوانداری، شارەزایی کۆمپیوتەر، و ئینگلیزییەکی باش هەیە.
دەربارەی کارەکە
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
ئەرکەکان
- As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:
- Receive each guest call in a professional and friendly manner
- Maintain effective communication with all related department to ensure smooth service delivery
- Handle every query in a polite and courteous manner and exceed guest expectations
- Ensure guests are greeted by name upon calling as per the Rotana Standard
- Maintain an up to date knowledge of the hotel and local services
- Maintain an awareness of guest profile through the Opera guest profile system
- Complete management’s long distance call vouchers and record them on the traffic sheet
- Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
- Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
- Take messages for guests and management as per the required standard
مەرجەکان
- You should ideally have a diploma / degree in the hospitality field with similar previous work experiences.
- Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials.
- Computer literate and previous experiences with Opera are an advantage.
- The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing and approachable character.
- You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Customer Focus
- Adaptability
- Teamwork
شارەزاییەکان
- Opera
- شارەزایی لە کۆمپیوتەر
- کۆنتڕۆڵکردنی تۆنی دەنگ
وردەکاری
- پیشە
- ئۆپەراتۆری تەلەفۆن
- بەش
- میوانداری و گەشتیاری
- خوێندن
- دبلۆم
- زمانەکان
- ئینگلیزی
کاری نوێی ئۆپەراتۆری تەلەفۆن لە هەولێر
بە ئیمەیڵ، ڕۆژانە جارێک، تەنها کاتێک کارێکی نوێ دادەنرێت.