JOBS.KRD Careers
یاریدەدەری بازرگانان
ناونیشانی ڕاگەیاندن: Merchant Assistant
- هەولێر
- کاتی تەواو
- 7 کاتژمێر لەمەوبەر
- مووچە
- دیاری نەکراوە
- دوا وادە
- 18/11/2026
- زمانەکان
- ئینگلیزی · کوردی (سۆرانی) · عەرەبی
دەربارەی کاری هاوشێوە ئاگادارم بکەرەوە
بەڕێوەبەری ئەکاونت · هەولێر
ڕێکخراوێک لە هەولێر پێویستی بە یاریدەدەری بازرگانانە بۆ پاڵپشتیکردنی تیمی بەڕێوەبردنی بازرگانان لە تۆمارکردن، بەڵگەنامە، کاراکردنی هەژمارەکان و پەیوەندیکردن لەگەڵ بازرگانان. پێویستە پێشکەشکار بڕوانامەی بەکالۆریۆسی لە بوارێکی پەیوەندیداردا هەبێت و زمانەکانی کوردی، عەرەبی و ئینگلیزی بە پاراوی بزانێت.
دەربارەی کارەکە
An organization in Erbil is seeking an organized and customer-oriented Merchant Assistant to support its Merchant Management team. The ideal candidate should have strong communication and problem-solving skills, attention to detail, and the ability to coordinate effectively with merchants and internal departments.
ئەرکەکان
- Assist the Merchant Management team in onboarding new merchants and ensuring all required documentation is collected and completed.
- Support the registration and activation of merchant accounts in accordance with company procedures.
- Maintain and update merchant records, databases, and documentation.
- Communicate with merchants to address inquiries, provide assistance, and follow up on pending requests.
- Coordinate with internal departments, including Operations, Finance, Compliance, and Customer Service, to resolve merchant-related issues.
- Follow up on merchant applications, agreements, and account activation processes.
- Assist in monitoring merchant activities and identifying operational issues requiring attention.
- Prepare periodic reports related to merchant onboarding, account status, and other assigned activities.
- Ensure timely follow-up on merchant requests, complaints, and service-related matters.
- Support the Merchant Management team in maintaining strong relationships with existing merchants.
- Handle merchant information and documentation confidentially and in compliance with company policies.
- Perform other related duties as assigned by the direct supervisor.
مەرجەکان
- Bachelor's degree in Business Administration, Management, Finance, or a related field.
- Previous experience in merchant services, banking, financial services, or customer service is an advantage.
- Good communication, interpersonal, and negotiation skills.
- Fluency in English, Kurdish, and Arabic.
- Proficiency in Microsoft Office applications, particularly Excel and Word.
- Strong organizational skills and attention to detail.
- Ability to multitask and work effectively within a team.
- Customer-oriented attitude with strong problem-solving skills.
شارەزاییەکان
- Microsoft Excel
- Microsoft Word
- گفتوگۆ و دانوستان
وردەکاری
- پیشە
- بەڕێوەبەری ئەکاونت
- بەش
- فرۆشتن و بازاڕکردن
- خوێندن
- بەکالۆریۆس