گەڕانەوە بۆ کارەکان

شیکارکەری پاڵپشتی تەکنەلۆژیای زانیاری

ناونیشانی ڕاگەیاندن: IT Support Analyst

HKN Energy3 ڕۆژ لەمەوبەر

مووچە
ئاشکرا نەکراوە
جۆری کار
کاتی تەواو
شوێن
کەرکووکHamrin Block
دوا ڕۆژ
20 ئەیلوول 2026

کۆمپانیای HKN Hamrin Ltd پێویستی بە شیکارکەری پاڵپشتی تەکنەلۆژیای زانیاری (IT Support Analyst) هەیە بۆ دابینکردنی پاڵپشتی ڕەقەکاڵا، نەرمەکاڵا و تۆڕ لە ئۆفیس و شوێنە مەیدانییەکان بە سیستەمی ڕۆتەیشن. ئەم هەلە پێویستی بە لانی کەم ٢ ساڵ ئەزموونی پەیوەندیدار، ئینگلیزی پاراو و بڕوانامەی بەکالۆریۆس هەیە.

دەربارەی کارەکە

HKN Hamrin Ltd. is a privately held, independent oil and gas company operating in the Republic of Iraq.

The Hamrin Block is comprised of 535 km² and contains one producing field.

The Hamrin field produces oil primarily from the Tertiary (Miocene) reservoirs — the Jeribe and Euphrates formations — with the Dhiban formation as a secondary reservoir.

At HKN, our strength lies in our highly experienced, diverse team, whose professionals bring insights from working across 80+ countries.

We are committed to building a culture deeply rooted in our Core Values, which include Integrity, Respect, Commitment, Excellence, and Teamwork.

The IT Support Analyst provides hands-on IT support across HKN Hamrin's office and field locations, keeping workstations, network equipment, and business-critical applications running reliably in an environment with limited local infrastructure and intermittent connectivity.

The role focuses on day-to-day desktop and helpdesk support, along with basic field connectivity troubleshooting.

The successful candidate will be a proactive problem-solver comfortable working independently at remote sites with limited direct supervision.

ئەرکەکان

  • Identify, troubleshoot, and resolve hardware, software, OS, and network issues across the office and field sites, in person and remotely.
  • Install, configure, support, and maintain desktops, laptops, printers, mobile devices, phones, and other IT equipment for all HKN Hamrin personnel.
  • Provide end-user support across Windows PCs, laptops, tablets, and mobile platforms.
  • Support Microsoft 365 and other Microsoft cloud-based services for end users.
  • Provide first-line support for field connectivity, including 4G/LTE modems, VSAT/satellite links, and network equipment at remote sites; escalate issues when required.
  • Assist with day-to-day support of business applications used by HKN Hamrin.
  • Develop workarounds and solutions to improve user experience and resolve recurring system issues.
  • Maintain an accurate inventory of IT hardware and field equipment.
  • Follow technical documentation, including setup procedures, configurations, and rollback/back-out plans.
  • Follow IT security practices at the site level, including access control, antivirus/endpoint protection, and safe use of company systems.
  • Travel to field locations as required to install, repair, or maintain equipment, including in areas with basic infrastructure.

مەرجەکان

  • Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience will be considered.
  • Minimum 2 years' experience in a Desktop Support, IT Support, or Network Support role, ideally including remote or field-site environments.
  • Solid working knowledge of desktop hardware, Windows operating systems, Microsoft 365, and general network connectivity.
  • Basic exposure to networking equipment (routers, switches, firewalls) and cellular or satellite links is a plus.
  • Certifications such as CompTIA A+/Network+, Microsoft Certified: Modern Desktop Administrator, or HDI are a plus.
  • Fluent in English, with strong written and verbal communication skills.
  • Good analytical and problem-solving skills, with the ability to prioritize and manage multiple issues at once.
  • Ability to work independently and take ownership of issues at remote sites with limited on-site supervision.
  • Willingness to travel regularly between HKN Hamrin office and field locations, and to take on additional responsibilities as required.

کاتی دەوام

  • Equal Rotation
  • This role requires extended periods of working in Field Operations locations.
  • This role requires an individual to work 7 days a week whilst on duty.
  • This role may require an individual to work extended hours on occasion.

تێبینی

  • Reports to IT Manager
  • Start Date To be confirmed
  • Subordinates None
  • Contract Type Open Contract
  • Three months’ probation

شارەزاییەکان

  • سیستەمی کارپێکەری Windows
  • Microsoft 365
  • چارەسەرکردنی کێشەکانی تۆڕ
  • چاککردنەوەی ڕەقەکاڵا

وردەکاری

پیشە
پشتگیری IT
بەش
تەکنەلۆژیا
خوێندن
بەکالۆریۆس
ئەزموون
2+ ساڵ
زمانەکان
ئینگلیزی

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