Zain
نوێنەری خزمەتگوزاری بەشداربووان لە فرۆشتنی ڕاستەوخۆ
ناونیشانی ڕاگەیاندن: Direct Sales Customer Service Representative
- نەجەف
- کاتی تەواو
- 4 کاتژمێر لەمەوبەر
- مووچە
- دیاری نەکراوە
- ژمارەی پێویست
- چەند کەسێک
- دوا وادە
- 18 تشرینی دووەم 2026
دەربارەی کاری هاوشێوە ئاگادارم بکەرەوە
نوێنەری خزمەتگوزاریی کڕیاران · نەجەف
کۆمپانیای زین عێراق پێویستی بە نوێنەری خزمەتگوزاری بەشداربووانە لە نەجەف بۆ ڕاپەڕاندنی داواکارییەکانی کڕیاران، چارەسەرکردنی سکاڵاکان و مامەڵەی ڕاستەوخۆ لەگەڵ کڕیاران لە خاڵەکانی فرۆشتن سەبارەت بە بەرهەم و خزمەتگوزارییەکان.
دەربارەی کارەکە
Zain Iraq is actively recruiting to hire Customer Service Representative, who are responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.
ئەرکەکان
- Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.
- Implement Direct Sales policies and procedures.
- Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.
- Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.
- Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.
- Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.
- Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.
- Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.
مەرجەکان
- Bachelor’s degree in a business administration-related field or equivalent
- Up to 2 years of experience in related field
- Serving our Customers
- Achievement Driven
- Information Seeking
- Relationship Building
- Oral Communication
- Written Communication
- Managing Information
- Technology Application
- IT User Support
- Sales Management
- Courage to Engage
- Addressing Bias
- Allyship
شارەزاییەکان
- بەڕێوەبردنی فرۆش
- سیستەمی CRM
- پشتیوانی بەکارهێنەری تەکنەلۆژیا
- پەیوەندیکردنی نووسراو
- پەیوەندیکردنی زارەکی
وردەکاری
- پیشە
- نوێنەری خزمەتگوزاریی کڕیاران
- بەش
- خزمەتگوزاری کڕیاران
- خوێندن
- بەکالۆریۆس