بازدان بۆ ئەنجامەکان

Ultimate Talent

بەرپرسی ئەزموونی براند و پەیوەندییەکانی کڕیاران

ناونیشانی ڕاگەیاندن: Brand Experience & Client Relations Executive

  • هەولێر
  • گرێبەست
  • 2 کاتژمێر لەمەوبەر
مووچە
900 هەزار – 1.2 ملیۆن دینار/مانگانە
دوا وادە
24 تشرینی یەکەم 2026
زمانەکان
کوردی (سۆرانی) · عەرەبی · ئینگلیزی

دەربارەی کاری هاوشێوە ئاگادارم بکەرەوە

نوێنەری خزمەتگوزاریی کڕیاران · هەولێر

ئەڵتیمەیت تالێنت بەدوای بەرپرسی ئەزموونی براند و پەیوەندییەکانی کڕیاران دەگەڕێت لە هەولێر بۆ کۆمپانیایەکی نێودەوڵەتیی ئۆتۆمبێل. پێویستی بە لانیکەم ٢ ساڵ ئەزموون لە خزمەتگوزاری یان پەیوەندیی کڕیاران و شارەزایی تەواو لە زمانەکانی کوردی، عەرەبی و ئینگلیزی هەیە.

دەربارەی کارەکە

Ultimate Talent is seeking on behalf of International Automotive Company for a Brand Experience & Client Relations Executive based in Erbil

Vacancy No.: UT-VA-2643

Position: Brand Experience & Client Relations Executive

Department: Aftersales / Service

Reporting To: Deputy Service Manager

Type of Employee: National Staff

Deliver a premium, personalized and memorable customer experience throughout the company’s customer journey. The role will strengthen customer relationships, satisfaction and loyalty through professional hospitality, proactive communication and consistent follow-up.

ئەرکەکان

  • Welcome and personally assist customers, VIP clients and families, ensuring a warm and professional first impression.
  • Maintain a comfortable and premium waiting experience for customers and children.
  • Build strong customer relationships and record customer preferences and interaction history in CRM.
  • Coordinate customer birthdays, special occasions, gifts, cakes and VIP activities within company guidelines and approved budgets.
  • Conduct timely customer follow-ups through phone, WhatsApp and approved communication channels.
  • Support telesales, lead qualification, customer reactivation and test-drive generation, including appointment scheduling and reminders.
  • Maintain accurate customer and lead information, follow-up outcomes and next steps in the CRM system.
  • Coordinate with Sales, Service, Marketing and other departments to ensure smooth customer handling.
  • Support customer events, campaigns, photography and approved brand activities, obtaining customer consent where required.
  • Collect feedback and support Customer Satisfaction Index (CSI), Voice of Customer (VOC) and customer-retention initiatives.
  • Follow up on customer requests until completion, communicate progress and escalate complaints to the responsible team.
  • Prepare regular activity reports and maintain customer confidentiality and professional communication standards.

مەرجەکان

  • Diploma or bachelor’s degree in Business Administration, Marketing, Hospitality or a related field; relevant practical experience may be considered.
  • At least 2 year of experience in customer service, client relations, hospitality, luxury retail, CRM or telesales.
  • Experience in the automotive sector or a premium customer-service environment is an advantage.
  • Fluency in Kurdish, Arabic and English.
  • Working knowledge of CRM systems and Microsoft Office.
  • Excellent communication and interpersonal skills, with a warm, welcoming and professional personality.
  • Strong organization, attention to detail and consistent follow-up discipline.
  • Confidence in telesales, handling customer enquiries and building lasting relationships.
  • Ability to coordinate across departments, manage multiple priorities and handle customer concerns calmly.

مووچە

  • Salary: 900,000 IQD-1,200,000 IQD

کاتی دەوام

  • Contract Duration: One Year

شارەزاییەکان

  • CRM
  • Microsoft Office
  • فرۆشتن لە ڕێگەی تەلەفۆنەوە

وردەکاری

پیشە
نوێنەری خزمەتگوزاریی کڕیاران
بەش
خزمەتگوزاری کڕیاران
ژمارەی پێویست
1 کەس
خوێندن
دبلۆم
ئەزموون
2+ ساڵ

چۆنیەتی پێشکەشکردن

  • Application Deadline: 31 October 2026
پێشکەشکردن لە ماڵپەڕی سەرەکی