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Shahan Company

موظفة استقبال

عنوان الإعلان: Receptionist

  • دهوك
  • دوام كامل
  • قبل 4 ساعات
الراتب
غير محدد
آخر موعد
2 تشرين الثاني 2026
اللغات
الكردية (السورانية) · العربية · الإنجليزية

نبّهني بوظائف مشابهة

موظف استقبال · دهوك

تبحث شركة شاهان عن موظفة استقبال لإدارة مكتب الاستقبال في مختبر DDK للابتكار في دهوك. يتضمن الدور الترحيب بالزوار، والرد على الاستفسارات، وتنظيم سجلات الاستقبال.

عن الوظيفة

Company: Shahan Company

Location: Duhok, Iraq

Work Location: Shahan Tower – DDK Innovation Lab

Employment Type: Full-Time

Shahan Company is seeking a professional and welcoming Female Receptionist to manage the front desk of DDK Innovation Lab and provide a positive first point of contact for students, parents, visitors, and guests.

Reporting to the DDK Innovation Lab Coordinator, the successful candidate will handle reception services, respond to front-desk enquiries and calls, direct visitors appropriately, and maintain an organized and professional reception area.

المهام

  • Welcome students, parents, visitors, and guests professionally and ensure they are directed to the appropriate person or area.
  • Manage the front desk during operating hours and maintain a clean, organized, and welcoming reception area.
  • Answer incoming calls and front-desk enquiries, provide approved general information, and refer matters requiring further assistance to the DDK Innovation Lab Coordinator or relevant staff member.
  • Maintain basic visitor and reception records as required and promptly notify relevant staff when guests or parents arrive.
  • Support orderly visitor flow during classes, events, registrations, meetings, and other Lab activities without disrupting program operations.
  • Handle parent and visitor concerns politely and escalate complaints, sensitive matters, or issues requiring decisions to the DDK Innovation Lab Coordinator.
  • Protect the confidentiality and privacy of student, parent, visitor, and company information.
  • Follow approved reception, safety, and visitor-access procedures.

المتطلبات

  • 1–3 years of relevant experience in reception, front-desk service, customer service, or a similar client-facing role.
  • Good command of Kurdish, Arabic, and English is required.
  • Professional, friendly, and respectful communication with students, parents, visitors, and colleagues.
  • Good organization, attention to detail, punctuality, and ability to remain calm and helpful in a busy reception environment.
  • Basic computer skills and ability to handle reception-related records and communication accurately.
  • Previous reception experience in an educational, training, hospitality, healthcare, or other customer-facing environment is preferred.
  • A confident telephone manner and ability to provide clear information using approved Lab information and procedures are preferred.
  • Strong interpersonal skills, discretion, and a service-oriented attitude when dealing with children, parents, and visitors are preferred.

المهارات

  • إدارة مكتب الاستقبال
  • خدمة العملاء
  • مهارات الحاسوب

التفاصيل

المهنة
موظف استقبال
الفئة
الضيافة والسياحة
الخبرة
سنة واحدة أو أكثر
الجنس
للإناث فقط