First Iraq Bank
رئيس قسم المدفوعات
عنوان الإعلان: Payments Section Head
- بغداد
- الشهر الماضي
- الراتب
- غير معلن
- آخر موعد
- 7 تشرين الثاني 2026
- اللغات
- الإنجليزية
نبّهني بوظائف مشابهة
أخصائي عمليات مصرفية · بغداد
يبحث المصرف العراقي الأول في بغداد عن رئيس قسم المدفوعات لإدارة ومتابعة عمليات الدفع والتسويات والإشراف على فريق العمل والقنوات المصرفية الرقمية. تتطلب الوظيفة شهادة بكالوريوس ذات صلة مع خبرة لا تقل عن 5 سنوات في العمليات المصرفية أو المدفوعات وإتقان اللغة الإنجليزية وبرامج Excel وJira وأنظمة ERP.
عن الوظيفة
First Iraqi Bank (FIB) is looking for Payments Section Head to support and enhance the Bank’s digital banking channels and integration services.
The role involves responsible for managing and overseeing the section’s activities related to payment operations, products, and channels, ensuring that transactions, settlements, and operational follow-ups are carried out accurately and within the required timelines. The role also includes supervising the section’s team and coordinating with relevant departments and external parties to resolve outstanding cases and enhance service quality. In addition, the Head of the Payments Section ensures compliance with the Bank’s policies and procedures, regulatory requirements, and the operational and security controls applicable to payment activities.
المزايا
- Competitive salary and benefits.
- Professional growth and development opportunities.
- Dynamic and collaborative work environment.
- Opportunity to join Iraq’s First Digital Bank and contribute to the future of banking.
المهام
- Manage and organize the daily activities of the Payments Section, assign tasks, and monitor completion in line with established priorities and service levels.
- Supervise the execution and follow-up of payment operations, verify their accuracy and completeness,and address pending or exceptional cases within delegated authorities.
- Monitor settlements and reconciliations related to payment operations and coordinate the resolution of discrepancies and failures within the defined timelines
- Review transactions, documents,and approvals within the scope of the section and ensure adherence to segregation of duties and approved control requirements.
- Monitor the performance of payment channels and products, as well as related operational issues, and coordinate with relevant departments to ensure service continuity.
- Follow up on complaints,inquiries, and escalated cases related to payments, ensuring their resolution or proper referral and monitoring their closure within agreed service levels.
- Coordinate with Operations,Information Technology, Finance, Compliance, Anti-Money Laundering, Risk Management, and Branches on matters related to payment activities.
- Monitor compliance with the requirements of regulatory authorities, payment networks and systems, and relevant internal policies and procedures, and report any cases of non-compliance.
- Prepare and review periodic reports covering transaction volumes, pending cases, settlements, errors,and performance indicators, and submit them to the direct supervisor.
- Identify operational risks,recurring errors, and weaknesses in payment procedures, and propose appropriate corrective and preventive actions.
- Participate in the testing and implementation of enhancements, systems, or new products related to payments and ensure the readiness of operational procedures.
- Supervise section employees,review the quality of their work, provide guidance, monitor performance, and identify training and development needs.
- Ensure that records, documents,and operational evidence are properly organized, maintained accurately and securely, and remain retrievable and traceable.
- Maintain the confidentiality of customer and Bank information and comply with delegated authorities,policies, security controls, and relevant regulatory requirements.
المتطلبات
- Bachelor’s degree in Banking and Financial Sciences, Finance, Accounting, Business Administration,Information Technology, or another field relevant to the nature of the role.
- Typically, a minimum of 5 years of practical experience in banking operations, payments, cards, or electronic channels, with supervisory experience preferred.
- Good knowledge of payment operations, systems, and channels, settlements, reconciliations, operations management, and operational risk management. Proficiency in English and advanced proficiency in Microsoft Excel are required, along with the ability to use Jira and sufficient technical knowledge to track tasks and cases through the system. Experience with ERP systems is also required, in addition to strong skills in problem analysis, report preparation, KPI monitoring, team leadership, communication, and coordination.
المهارات
- Microsoft Excel
- Jira
- أنظمة ERP
- التسويات والمطابقات
- إدارة المخاطر التشغيلية
- مراقبة مؤشرات الأداء الرئيسية
التفاصيل
- المهنة
- أخصائي عمليات مصرفية
- الفئة
- البنوك والتأمين
- التعليم
- بكالوريوس
- الخبرة
- 5 سنوات أو أكثر