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مساعد تجار

عنوان الإعلان: Merchant Assistant

الراتب
غير محدد
آخر موعد
18/11/2026
اللغات
الإنجليزية · الكردية (السورانية) · العربية

نبّهني بوظائف مشابهة

مدير حسابات العملاء · أربيل

تبحث مؤسسة في أربيل عن مساعد تجار لدعم فريق إدارة التجار في تسجيل وتهيئة التجار ومتابعة المستندات وتفعيل الحسابات والتواصل معهم. يشترط الحصول على درجة البكالوريوس في مجال ذي صلة وإتقان اللغات الكردية والعربية والإنجليزية.

عن الوظيفة

An organization in Erbil is seeking an organized and customer-oriented Merchant Assistant to support its Merchant Management team. The ideal candidate should have strong communication and problem-solving skills, attention to detail, and the ability to coordinate effectively with merchants and internal departments.

المهام

  • Assist the Merchant Management team in onboarding new merchants and ensuring all required documentation is collected and completed.
  • Support the registration and activation of merchant accounts in accordance with company procedures.
  • Maintain and update merchant records, databases, and documentation.
  • Communicate with merchants to address inquiries, provide assistance, and follow up on pending requests.
  • Coordinate with internal departments, including Operations, Finance, Compliance, and Customer Service, to resolve merchant-related issues.
  • Follow up on merchant applications, agreements, and account activation processes.
  • Assist in monitoring merchant activities and identifying operational issues requiring attention.
  • Prepare periodic reports related to merchant onboarding, account status, and other assigned activities.
  • Ensure timely follow-up on merchant requests, complaints, and service-related matters.
  • Support the Merchant Management team in maintaining strong relationships with existing merchants.
  • Handle merchant information and documentation confidentially and in compliance with company policies.
  • Perform other related duties as assigned by the direct supervisor.

المتطلبات

  • Bachelor's degree in Business Administration, Management, Finance, or a related field.
  • Previous experience in merchant services, banking, financial services, or customer service is an advantage.
  • Good communication, interpersonal, and negotiation skills.
  • Fluency in English, Kurdish, and Arabic.
  • Proficiency in Microsoft Office applications, particularly Excel and Word.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work effectively within a team.
  • Customer-oriented attitude with strong problem-solving skills.

المهارات

  • Microsoft Excel
  • Microsoft Word
  • التفاوض

التفاصيل

المهنة
مدير حسابات العملاء
الفئة
المبيعات والتسويق
التعليم
بكالوريوس
قدّم في الموقع الأصلي