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WellBeing Clinic

ممثل مركز الاتصال

عنوان الإعلان: Call Center Representative

الراتب
غير محدد
آخر موعد
12 تشرين الثاني 2026
اللغات
الكردية (السورانية) · العربية · الإنجليزية

نبّهني بوظائف مشابهة

ممثل خدمة العملاء · أربيل

تعلن عيادة ويلبينغ في أربيل عن حاجتها لممثل مركز اتصال يجيد ثلاث لغات للرد على المكالمات الهاتفية، والإجابة عن استفسارات العملاء، وجدولة المواعيد.

عن الوظيفة

Company: Wellbeing Clinic – Beauty & Aesthetic Center

Location: Erbil, Italy 1 Road

Working Hours: Shift arrangements to be discussed during the interview

Wellbeing Clinic is looking for a confident, responsible, and enthusiastic Call Center Representative to join its team.

The ideal candidate should have excellent communication skills, a professional telephone manner, and the ability to communicate effectively with clients. The candidate will be responsible for handling incoming calls, responding to inquiries, scheduling appointments, and providing information about the clinic's services and treatments.

المهام

  • Answer incoming phone calls and respond to client inquiries.
  • Communicate professionally with clients in Kurdish, Arabic, and English.
  • Provide information about the clinic's treatments, procedures, services, and prices.
  • Schedule, confirm, and manage client appointments.
  • Respond to messages and follow up with potential and existing clients.
  • Learn about the clinic's devices, machines, and available treatments to provide accurate information.
  • Maintain friendly, welcoming, and professional relationships with clients.
  • Refer medical inquiries requiring professional assessment to the appropriate medical staff.

المتطلبات

  • Languages: Fluency in Kurdish, Arabic, and English is required.
  • Communication Skills: Excellent verbal communication skills, a clear voice, and a confident and professional telephone manner.
  • Experience: Previous experience in call center operations or customer service is an advantage.
  • Medical Background: A medical or healthcare-related background is preferred but not mandatory. Candidates without medical experience are welcome if they have strong communication and learning skills.
  • Personal Qualities: Must be reliable, responsible, organized, confident, and professional.
  • Efficiency: Ability to handle calls, respond to inquiries, and complete daily tasks quickly and efficiently.
  • Willingness to Learn: Must be eager to learn about the clinic's aesthetic procedures, medical treatments, devices, and machines.
  • Gender Preference: Female candidates are preferred; however, all qualified candidates are welcome.

أوقات العمل

  • Phone call operating hours: 9:00 AM – 10:00 PM.
  • Shift arrangements and individual working schedules will be discussed during the interview.

المهارات

  • الرد على المكالمات
  • خدمة العملاء
  • جدولة المواعيد

التفاصيل

المهنة
ممثل خدمة العملاء
الفئة
خدمة العملاء ومراكز الاتصال
قدّم في الموقع الأصلي