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Elite Manpower Solutions

Call Center Representative

الراتب
500 ألف دينارشهرياً
آخر موعد
11/12/2026
اللغات
العربية · الكردية (السورانية)

نبّهني بوظائف مشابهة

أربيل

عن الوظيفة

We are looking for a Call Center Representative to manage telephone communications for our consulting services in Erbil. A typical day involves answering incoming calls, assisting clients with their inquiries, and placing follow-up calls when needed. The schedule runs from 9:30 to 2:00. It suits someone who communicates clearly and politely over the phone while keeping accurate notes of every conversation.

المهام

  • Answer incoming calls promptly and address client questions
  • Provide clear and accurate details regarding our consulting services and schedules
  • Place follow-up calls to gather necessary information or provide status updates
  • Route complex requests and specific inquiries to the appropriate team members
  • Log call details and maintain organised records of all conversations
  • Handle routine caller concerns with patience and care

المتطلبات

  • Fluency in spoken and written Arabic and Kurdish
  • Clear, polite, and professional telephone communication skills
  • Active listening skills and a patient approach with callers
  • Careful attention to detail when recording notes and messages
  • Strong reliability and punctuality

يُفضّل

  • Previous experience in a call center or customer support role
  • Basic computer proficiency for data entry and logging notes
  • Familiarity with consulting services

التفاصيل

الخبرة
مبتدئ
الجنس
للإناث فقط

من نحن

Business and HR Consultancy in Iraq