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First Iraq Bank

مدير تطوير الأعمال

عنوان الإعلان: Business Development Manager

الراتب
غير معلن
آخر موعد
7 تشرين الثاني 2026
اللغات
العربية · الإنجليزية

نبّهني بوظائف مشابهة

أخصائي تطوير الأعمال · بغداد

يعلن المصرف العراقي الأول عن حاجته إلى مدير تطوير الأعمال في بغداد والبصرة لتنمية محفظة الحسابات التجارية وخدمات قبول المدفوعات للتجار عبر نقاط البيع وبوابات الدفع. تتطلب الوظيفة خبرة لا تقل عن 5 سنوات في المدفوعات أو مبيعات B2B، وشهادة بكالوريوس، وإجادة اللغتين العربية والإنجليزية.

عن الوظيفة

The Business Manager grows FIB's business-account and merchant-acquiring portfolio across SMEs, retailers and enterprise merchants. The role owns acquisition, onboarding, activation and volume growth for POS, SoftPOS, QR, Payment Gateway, cashback and BNPL programs, while deepening business-account relationships and ensuring full compliance with FIB policy, CBI regulation and risk standards.

المهام

  • Business Development & Sales — Acquire new business-account customers and merchants across assigned sectors and regions; maintain an active pipeline; lead visits, demos and negotiations; deliver targets for new merchants, accounts, volumes and revenue.
  • Business Accounts — Open and grow business current and savings accounts for SMEs, retailers and merchants; raise average balances; cross-sell payroll, transfers and digital banking.
  • Merchant Acquiring — Own the end-to-end acquiring relationship: merchant onboarding, KYB, pricing (MDR) negotiation, activation, settlement and ongoing account management.
  • POS Terminals — Sell and deploy POS terminals; manage terminal allocation, installation and activity; follow up on inactive terminals and push transaction volumes.
  • SoftPOS (Tap-on-Phone) Drive SoftPOS adoption among small merchants, delivery agents, field sales teams and micro-businesses as a low-cost acceptance channel.
  • QR Payments — Onboard merchants to FIB QR acceptance and grow QR transaction counts and values.
  • Payment Gateway & E-Commerce — Acquire online merchants, platforms and billers; coordinate API and plugin integration with Product and Technology; grow online payment volumes.
  • Cashback & Merchant Campaigns — Design and run cashback, discount and co-marketing campaigns with merchants to drive customer spending and merchant loyalty; track campaign cost and ROI.
  • BNPL Merchants — Onboard merchants to FIB's Buy Now, Pay Later program; manage merchant agreements and commission terms; grow BNPL sales volume with Credit and Product.
  • Merchant Activation & Performance — Monitor transaction volumes, dormant merchants and churn; run activation and retention plans; identify upsell to additional FIB products.
  • Collections & Bill Payments — Offer digital collections, bulk payments and bill-payment solutions to businesses with recurring customer payments.
  • Relationship Management — Maintain strong relationships with owners and finance managers; resolve and escalate merchant issues (settlement, chargebacks, terminal faults) promptly.
  • Market Intelligence — Track competitor pricing, merchant needs and market trends; feed insights to Product for new features and pricing.
  • Team Leadership — Set targets, coach and supervise officers, and coordinate with Operations, Risk, Product and Technology for smooth delivery.
  • Ensure full KYC/KYB, AML, sanctions and CBI compliance for all business accounts and merchants.
  • Monitor merchant risk: fraud, chargebacks, prohibited business types and unusual transaction patterns.
  • Keep merchant files and agreements complete and current; report performance and risks to management.
  • New business accounts and merchants onboarded
  • Active merchant ratio (POS, SoftPOS, QR, Payment Gateway)
  • Acquiring transaction volume, value and MDR revenue
  • BNPL merchant sales volume
  • Cashback Acquired Accounts
  • Business-account balances and cross-sell
  • Merchant retention and satisfaction

المتطلبات

  • Bachelor's degree in Business, Finance, Banking or a related field.
  • 5+ years in merchant acquiring, payments, SME banking or B2B sales.
  • Strong knowledge of POS, SoftPOS, QR, payment gateways and BNPL.
  • Proven sales, negotiation and team-leadership skills.
  • Fluent in Arabic and English.

المهارات

  • الاستحواذ على التجار
  • أجهزة نقاط البيع (POS)
  • نقاط البيع البرمجية (SoftPOS)
  • بوابة الدفع
  • مدفوعات رمز الاستجابة السريعة (QR)
  • اشتر الآن وادفع لاحقاً (BNPL)
  • التفاوض
  • قيادة الفريق

التفاصيل

المهنة
أخصائي تطوير الأعمال
الفئة
المبيعات والتسويق
التعليم
بكالوريوس
الخبرة
5 سنوات أو أكثر
قدّم في الموقع الأصلي